We have own team to inspect cargo completely before shipment, but in case there is any complaint about quantity, quality and packing ect, please inform us within 7 working days after arrival of container, and show us the photos and relevant reports on defective issue or missing.

OUBAO Furniture will take responsibility to work closely with our business partners and find out the problem and right solution in the shortest time. If it is our problem we will try any possibility to repair these shortcomings.

At the same time we will have a record for all the complaint, and solution accordingly, as to void the same problem in the future, and promote our product and service continuously.